We surveyed hundreds of retailers of all shapes and sizes, as well as thousands of online shoppers across multiple demographics in February 2017 to bring you an in-depth view of the challenges in shipping and fullfullment today.
The gap between consumers and retailers is growing, and nowhere is this seen more clearly than in shipping. In this exclusive report, you'll learn:
- WHO: Get to know the retailer and consumer landscape
- WHEN: The new online experiences that shoppers seek today
- WHAT: Challenges that retailers face in closing the gap
- HOW: Tactics that retailers can use to improve
- WHY: Benefits and trends to look out for
Get the research to see how you measure up.